Shipping policy
We start the fulfillment process immediately. If your order is fulfilled before 13:00 GMT-4, it will usually ship on the same day. Because of our commitment to deliver your coffee as fast as possible, any changes must be received within an hour of receiving the order confirmation email. Our products are shipped using the following carriers: USPS, FedEx, UPS. Please consider this before ordering. If we do not have have the item you requested in stock, we can make it specially for you. Feel free to contact us anytime about our availability and we will be more than happy to assist you.
During your checkout process, you will be able to select your preferred shipping method from the options that will appear depending on the shipping address. Once your order has shipped out, the delivery process you selected will begin. Shipping rates quoted are estimates based on the information you have supplied during checkout. Shipping rates quoted do not include duties, taxes or other non-routine customs brokerage charges. Other shipping charges, surcharges or accesorial charges also may apply. Your final shipping charge may differ base don your shipper characteristics of the size and shape of ítems, which can cause dimensional weight to apply, and services requested for, packages actually tendered to the carrier.
The delivery time will appear on your checkout process too. Depending on the shipping provider you choose, shipping date estimates may or may not appear on the shipping quotes page. If you have questions regarding the status of your shipment, please refer to the tracking number you are provided on the shipping confirmation email, or reach us at info@sk7usa.com.
Please keep in mind that we commit to deliver your order to the carrier as soon as possible, but the shipping is the carrier's responsibility and any delays are out of our control. Nevertheless, we are more than happy to assist you with any issue you may encounter during this process.
To our international costumers:
We care about you! We can ship out coffee to practically anywhere in the world! There are restrictions on some countries where we are unable to ship internationally. Once you place an order, you will be able to ship it to an international destination outside the United States of America or Canada. International fees, customs duty, or other taxes are responsibility of the costumer. To avoid any kind of issues, please reach us at info@sk7usa.com before placing an international order.